Job Description

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Office Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

1. Establish customer relationships and follow up with customers, as needed.


2. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.


3. Use a customer-focused, needs-based review process to educate customers about insurance options.


4. Work with the agent to establish and meet marketing goals.


5. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.


6. Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

1. Salary plus commission/bonus


2. Health benefits


3. Paid time off (vacation and personal/sick days)

Requirements

1. Interest in marketing products and services based on customer needs


2. Excellent interpersonal skills


3. Excellent communication skills - written, verbal, and listening


4. Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams


5. People-oriented


6. Organizational skills


7. Self-motivated


8. Detail-oriented


9. Proactive in problem solving


10. Dedicated to customer service


11. Experience in a variety of computer applications, particularly Windows


12. Pride in getting work done accurately and timely


13. Ability to work in a team environment


14. Ability to multi-task


15. Achieve mutually agreed upon marketing goals


16. Bilingual - Spanish preferred


17. Property and Casualty license (must be able to obtain)


18. Life and Health license (must be able to obtain)


19. Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education


20. Position may require irregular working hours

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

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