Role: Teamcenter Support Specialist (managed services)
Location : Remote
We are seeking a skilled and proactive Teamcenter Support Engineer to provide comprehensive technical support and maintenance for Siemens Teamcenter PLM environments. The ideal candidate will have in-depth knowledge of Teamcenter Functional support, issue resolution, and user support, along with strong communication and coordination skills to handle business-critical support operations.
Provide L2/L3 support for Teamcenter PLM application and related services.
Troubleshoot and resolve issues related to Teamcenter client (RAC, AWC) and server components.
Perform user administration, access control management, and role configuration.
Work on incident management, service requests, and root cause analysis.
Collaborate with development and infrastructure teams to resolve complex issues.
Document technical solutions, standard procedures, and create knowledge base articles.
Working knowledge of ITK, SOA, and basic customizations is a plus..
Familiarity with CAD integrations (NX, SolidEdge, etc.) is advantageous.
Experience with PLM issue tracking and ticketing tools (ServiceNow, Remedy, etc.)
Ability to work in shifts or provide on-call support as needed
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