Job Description

We are

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets.

Our challenge

We are looking for a talented Site Reliability Engineer (SRE) with expertise in AppDynamics and monitoring solutions to join our dynamic team. Candidate should be having experience on Banking or in Insurance domain

Additional Information

The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Piscataway is $115k - $125k/year & benefits (see below).

The Role:

Responsibilities:

As an SRE and AppDynamics Monitoring Specialist, and will be responsible for ensuring the reliability, availability, and performance of our applications and infrastructure. Candidate will leverage AppDynamics to monitor applications, troubleshoot issues, and optimize performance. You will collaborate with development and operations teams to implement best practices in monitoring, incident management, and performance tuning.

Monitoring and Performance Management:

• Implement and manage AppDynamics monitoring solutions for applications and infrastructure.
• Analyze application performance metrics and identify areas for improvement.
• Create dashboards and reports to visualize application performance and health.

Incident Management:

• Respond to incidents in a timely manner, coordinating with development and operations teams.
• Conduct root cause analysis for incidents and implement corrective actions.
• Document incidents and resolutions for future reference.

Automation and Tooling:

• Develop and maintain automation scripts to streamline monitoring and incident response processes.
• Collaborate with DevOps teams to integrate monitoring solutions into CI/CD pipelines.

Collaboration and Support:

• Work closely with development teams to ensure applications are designed for reliability and performance.
• Provide support and training to team members on monitoring tools and practices.

Capacity Planning and Optimization:

• Analyze system capacity and performance trends to forecast future needs.
• Optimize applications and infrastructure for cost-effectiveness and performance.

Documentation and Best Practices:

• Create and maintain documentation for monitoring processes, incident response procedures, and system architecture.
• Promote best practices in application monitoring and reliability engineering.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• 3+ years of experience in Site Reliability Engineering, Application Monitoring, or related fields.
• Proficiency in AppDynamics or similar monitoring tools (e.g., New Relic, Dynatrace).
• Strong understanding of application architecture, cloud environments, and microservices.
• Experience with automation tools and scripting languages (e.g., Python, Bash).
• Familiarity with containerization and orchestration technologies (e.g., Docker, Kubernetes) is a plus.
• Excellent problem-solving skills and ability to work under pressure.
• Strong communication and collaboration skills.

Preferred, but not required:

• Experience with incident management tools (e.g., PagerDuty, ServiceNow).
• Knowledge of CI/CD practices and tools.
• Understanding of networking concepts and protocols.

We offer:

• A highly competitive compensation and benefits package.
• A multinational organization with 58 offices in 21 countries and the possibility to work abroad.
• 10 days of paid annual leave (plus sick leave and national holidays).
• Maternity & paternity leave plans.
• A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region).
• Retirement savings plans.
• A higher education certification policy.
• Commuter benefits (varies by region).
• Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
• Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
• Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms.
• A flat and approachable organization.
• A truly diverse, fun-loving, and global work culture.

S​YNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

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