Job Description

**Become a part of our caring community and help us put health first** The Senior Learning Design Professional uses instructional design, cognitive psychology and adult learning theory to determine the appropriate solution to a knowledge or performance gap. The Senior Learning Design Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. Job Description The Senior Learning Design Professional will analyze learning needs and partner with subject matter experts to provide input for curriculum content, ensuring materials are current, valid, and relevant to training needs. Additionally, the person in this role analyzes, organizes, and designs effective learning solutions and is responsible for performance assessments to measure training effectiveness. **Primary Responsibilities** + Design and develop learning solutions for both new hires and existing associates to support role-based organizational needs + Conduct needs analysis and use findings to develop learning solutions targeted to meet specific audience needs + Use a disciplined instructional design approach to create meaningful, memorable learning experiences + Select appropriate learning activities and methods to achieve objectives, and build those activities into a meaningful sequence + Selects appropriate media for delivery (instructor-led training, E-learning, virtual, blended learning, etc.) to ensure learning needs are effectively and efficiently met + Create high quality solutions that are creative, engaging, instructionally sound, complete, and accurately convey learning concepts + Identify and validate content to be used in learning materials based on input from Operational business partners, such as subject matter experts or key performers + Evaluate the success of learning solutions in terms of learning outcomes in collaboration with Operational metrics, performance change and business impact; identify trends and patterns in data + Prepare facilitator support materials (i.e. power point slides, leader/facilitator guides, learning activities, evaluation tools, etc.) and collaborate with others to ensure effective delivery and engaging learning experiences + Maintain curriculum content and agendas. + Establish learning development timelines, milestones and regularly communicate progress + Respond to curriculum/content feedback **Use your skills to make an impact** **Required Qualifications** + Minimum 3 years of learning design experience with adult learners + Minimum 2 years of experience in a consumer facing role + Minimum 4 years of experience developing curriculum content, eLearning programs and virtual learning solutions + Progressive business experience with a focus on eLearning strategies and adult learning theories + Associates degree in Learning and Performance, Education, Communications, Performance Consulting, Industrial/Organizational Development, Humana Resources, or related field + Excellent writing, grammatical and verbal communication skills + Strong emotional intelligence and organizational skills with the ability to be flexible in a very fluid and fast-paced environment with changing processes and multiple priorities + Strong attention to detail and analytical skills + Experience with Microsoft Office products and/or similar tools to include PowerPoint, Excel, Word, Outlook, and Teams **Work-At-Home Requirements** + At minimum, a download speed of 25 mbps and an upload speed of 10 mbps is recommended; wireless, wired cable or DSL connection is suggested + Satellite, cellular and microwave connection can be used only if approved by leadership + Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. + Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job. + Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information **Preferred Qualifications** + Working experience and technical skills with eLearning creation including eMOD and video development using Camtasia, Articulate 360 and Vyond. + Minimum 3 years of experience in Medicaid/Medicare/Provider business lines or contact center + Minimum 5 years in contact center learning and development for Fortune top 100 organization + Bachelor's degree in Learning and Performance, Education, Communications, Performance Consulting, Industrial/Organizational Development, Humana Resources, or related field + Experience developing and managing courses in an LMS (Learning Management System) + Prior experience with measuring learning solutions and tying to performance **Additional Information** + As part of our hiring process for this opportunity, we may contact you via text message and email to gather more information using a software platform called Modern Hire. Modern Hire Text, Scheduling and Video technologies allow you to interact with us at the time and location most convenient for you. + If you are selected to move forward from your application prescreen, you may receive correspondence inviting you to participate in a pre-recorded Voice, Text Messaging and/or Video interview. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews. This is a remote role - #LI-Remote Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $71,100 - $97,800 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 05-12-2025 **About us** Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. ​ **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our

Job Tags

Weekly pay, Holiday work, Full time, Temporary work, Apprenticeship, Work experience placement, Remote job, Work from home, Home office, Flexible hours,

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