Job Responsibilities:
Position Summary: Monitors and supervises adult male/female participants within the Milwaukee County Day Reporting Center. Maintains accountability of participants at all times and ensures adherence to all safety, security, and sanitation requirements.
Essential Functions:
Monitor and ensure regular and predictable attendance of participants, and report all concerns immediately to the Program Director or the Lead Case Manager in the PDs absence.
Supervise participants in all areas of the MCTSC.
Conduct a brief interview with new participants to gather demographic and contact information for the database.
Take photographs of each participant and make ID badges for first-time admissions to the MCTSC, as well as upload the photograph file into the database.
Complete Security Intake forms with each new participant.
Inform all new participants of the MCTSC rules and regulations, and consistently enforce these policies.
Adhere to the evidence-based principles of Motivational Interviewing, Motivational Incentives, and other practices with participants that will help to support pro-social progress.
Check as required all locking devices, alarms, and security equipment.
Conduct daily entrance checks and searches on all participants entering the MCTSC, as well as maintain control of contraband and other items not permitted into the MCTSC, (hats, cigarettes, sunglasses, etc.).
Drug test participants as needed.
Make the required rounds through the MCTSC the participants lockers, and the bathrooms, as well as document these perimeter checks in the database(s). Prepare all required reports and documentation such as disciplinary and accidents, incidents reports, medical reports, escapes, participants sign in/out sheet. Follow policy to make required notification of incidents and distribution of reports.
Maintain both the security of the facility and the sanitation of the facility to secure the safety of all participants, staff and the public.
Attend training sessions as directed.
Attend scheduled staff meetings.
Other job-related duties as may be necessary to carry out the responsibilities of this position.
Job Qualifications:
Knowledge, Skills and Abilities:
Written and verbal communication skills are mandatory.
Ability to communicate effectively and in a positive manner with the Vice President, the Program Director, co-workers, subcontractors and participants, as well as external entities collaborating with the MCTSC.
De-escalation skills a must for this position.
Ability to work in a constant state of alertness and respond in a crisis situation.
Ability to multi-task and work under deadlines.
Knowledge of community resources to include housing, education, public transportation knowledge of CCAP
Sensitivity toward cultural, ethnic, and disability issues
Good organizational, computer and typing skills
Training and/or experience in motivational, trauma informed care and motivational incentives.
Other Job Information (if applicable):
Work Relationship and Scope:
Works primarily with participants. Also interacts with all staff at the MCTSC, including WCS staff and leadership, as well as the partner providers on-site. Reports directly to the Program Director on-site at the MCTSC, and to the Lead Case Manger in the Program Directors absence. Has contact with a wide variety of individuals such as Probation and Parole agents, treatment providers, other criminal justice agencies and community providers, and other WCS staff.
PIc92079122d64-31181-36127716
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