Job Description

Job Summary

The Project Manager role is an onsite role based in Franklin, TN that facilitates onboarding of new clients, new services for existing clients, and internal projects for new and existing platforms. While a technology or information security background is not required, a base level understanding of information technology or previous technology implementations is preferred. The candidate must demonstrate a strong commitment to stakeholder relationships by proactively communicating and taking ownership of risks/issues and facilitating effective outcomes in a timely manner. Infrequent/occasional travel may be required but unlikely.

Duties (including but not limited to)

• Organize project activities into manageable work efforts for team members and determine an effective approach to completing the work, as outlined in the project plan.
• Author/facilitate project management documents such as project charters/scope statements, project plans, and present project updates to business owners and clients.
• Manage and communicate a clear project scope and motivate team members.
• Manage client and team member relationships to accomplish project activities.
• Proactively identify and manage risks and issues.
• Monitor and report on project activities and report on status within published timeline.
• Coach team members to clarify task assignments, milestones, and deliverables.
• Prepare and/or ensure high quality, professional deliverables as required by each project plan.
• Communicates clearly, proactively, and concisely with all key stakeholders and customers.

Education and Experience Requirements:

• Bachelor’s degree 
• 3+ years project management experience – preferably in technology focused implementations
• PMP or other project management certifications preferred but not required
• Previous experience in the financial services industry a plus
• Proficient with Microsoft Office Suite (including Microsoft Excel, Word, Outlook and PowerPoint), Project Management tools like Smartsheet and Jira, and online collaboration tools for video conferencing and instant messaging.

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