Cyber Crime Senior Analyst - Protective Intelligence Job at Bank of America, Chicago, IL

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  • Bank of America
  • Chicago, IL

Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities, and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: The Global Information Security (GIS) Cyber Crime Defense team investigates and engages external digital threats that impact the bank’s interests. This includes identifying, investigating, and remediating cybersecurity threats. This role would help lead the Protective Intelligence (PI) team in intelligence gathering, manual scanning for cyber threats, managing vendor relationships, performing takedowns, and creating detailed, executive-level reporting. Additionally, the role will provide strategic white glove response functionality to executives, reacting in real-time to threats as they arise utilizing a follow-the-sun methodology. Protective Intelligence Analysts are expected to operate independently and leverage best-in-class investigation skills across multiple concurrent investigations to reduce risk to bank executives. PI Specialists are expected to apply existing risk frameworks with minimal supervision, leveraging multiple toolsets and vendors to achieve desired end state. They are also expected to identify and implement opportunities to improve existing toolsets or expand vendor capabilities to meet the changing threat landscape. Succinct communications, timely investigations and outcomes, and responsible stewardship is expected. Required skills: Demonstrated leadership skills and ability to pivot program based on strategic threat landscape analysis. Comfortable working with incomplete facts, able to quickly rationalize and drive clarity, translate to actionable tasks, and demonstrate tenacity by working assigned tasks through to completion. Understanding of the process to contact hosting providers to remove domains used to commit fraud or conduct social engineering attacks, including legal parameters and investigative mindset. Proficiency with executive-level tracking and reporting, including expertise in Jira and Excel. Comfortable delivering messages to a wide spectrum of individuals with varying degrees of technical understanding. Confident and capable written and oral presentation skills, including proficiency in PowerPoint. Completing written reports in compliance with current reporting procedures and policies. Documenting each stage of the investigation and maintaining a focus on case logs and details. Ability to work independently with little oversight managing multiple investigations simultaneously. Ability to analyze investigations and data to find patterns and make risk-based decisions to improve processes and program. Strong leadership skills and qualities which enable collaboration with peers and various levels of management. A broad knowledge of computer networking, log analysis, information security principles, and adversarial tools and techniques. Strong analytical skills, problem solving, and conceptual thinking. Able to identify, analyze, and address cybersecurity issues or threats, including emerging tactics or techniques. Capability to convey a cybersecurity issue or threat to an external firm in a way that demonstrates how it violates the Terms of Service or Community Standards. Ability to resolve issues with minimal negative impact and risk to the organization. Desired skills: Bachelor's degree in Information Technology or related field. Experience in the remediation of information security risks/vulnerabilities. Experience with network monitoring and intrusion detection systems. Ability to work with technical and non-technical individuals. Bank of America is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by calling 1.877.760.2076 . This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be considered. A response to your request may take up to two business days. Please note: Messages left for other purposes such as following up on an application or non-disability related technical issues will not receive a response. #J-18808-Ljbffr Bank of America

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